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Refund Policy

Return and Refund Policy

Thank you for shopping with us. We want you to love your new home decor. If you are not entirely satisfied with your purchase, we are here to help.

 

1. Return Window

You have 30 calendar days to return an item from the date you received it.

 

2. Eligibility Requirements

To qualify for a return and full refund, your items must meet the following criteria:

  • Comforters & Blankets: Must be unused, unwashed, and free of pet hair, odors, or signs of wear.

  • Curtains: Must be folded in their original packaging and cannot have been hung, altered, or ironed.

  • Rugs: Must be rolled (not folded) in their original protective wrap and free of stains or debris.

  • Wallpaper: Must be completely uncut, unopened, and still sealed in the original plastic shrink-wrap. We cannot accept returns on partially used rolls or custom-sized murals.

 

3. Proof of Purchase

All returns must include the original receipt, invoice, or online order confirmation.

 

4. The Refund Process

Once we receive your item, our team will inspect it to ensure it meets our eligibility requirements. We will immediately notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a few business days, depending on your financial institution's processing times.

 

5. Return Shipping Costs

  • You will be responsible for paying your own shipping costs to return your items.

  • Original shipping fees are non-refundable.

  • We highly recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

 

6. Contact Us

If you have any questions on how to safely package or return your home decor items, please reach out to us at:

  • Email: [Insert Your Email Address]

  • Phone: [Insert Your Phone Number]

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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